Coffee Subscription Policy

Express Coffee (Huntingdon) Ltd trading as Amici Coffee Last updated: 7 October 2026

This policy covers our coffee subscriptions. It forms part of our Terms of Service.

1. How it works

• Choose a coffee and a delivery frequency. We currently offer every 2 weeks (12.5% off) and every month (10% off) against the one-off price. These plans are available on all our coffees: House Roast, Colombian, Ugandan, Peruvian, Guatemalan and Decaffeinated Arabica.
• Your subscription continues automatically, and you are charged for each delivery until you skip, pause or cancel.
• Payment: we charge the card or payment method you used at sign-up on each order date, when your next order is created. We email you a reminder 3 days before each charge. Each charge includes that delivery's price and any delivery charge. The total is shown at checkout and in your order confirmation.
• Before you subscribe, checkout shows the price per delivery, how often you'll be charged, the delivery charge and the minimum term (there is no minimum term).

2. Managing your subscription: skip, pause, change or cancel at any time

Log in to your account at www.amicicoffee.co.uk and go to Account › Subscriptions to:

• skip a delivery;
• pause or change the frequency, coffee or grind;
• update your address or payment details;
• cancel.

You can also email sales@amicicoffee.co.uk. Changes or cancellations made before the day before your next order date (up to and including that day) apply to your next delivery. After that, your next delivery may already be in production. Cancelling is free and there's no cancellation fee. We'll confirm a cancellation by email.

3. Your 14-day right to cancel

You can cancel a new subscription within 14 days of receiving your first delivery without giving a reason. Unopened coffee from that delivery can be returned for a refund, as set out in our Returns & Refund Policy (section 3). Opened coffee can't be returned unless it's faulty.

4. Price changes and reminders

• If we change the price of your subscription, we'll email you at least 14 days before the new price applies. You can cancel before then if you don't want to continue.
• If a coffee you subscribe to becomes unavailable, we'll contact you before substituting a similar coffee. You can accept, choose another or cancel.
• We'll send you a reminder that your subscription is active, telling you what you pay and how to cancel, at least every 6 months.

5. Failed payments

If a payment fails, we'll try again and email you. If payment still fails after our retry attempts over the following days, we'll pause or cancel the subscription and tell you.

6. Ending a subscription ourselves

We may end a subscription by giving you reasonable notice by email, for example if we stop selling a product. We'll refund any payment for a delivery we don't send.

7. Free gifts and extras

8. Contact

Email sales@amicicoffee.co.uk.